Terms & Conditions

§ 1 Scope & Provider

These General Terms and Conditions (hereinafter „Terms“) apply to all orders that you place through our online shop with the provider stated below:

The contract language is English. These Terms apply both towards consumers (Section 13 BGB, German Civil Code) and towards entrepreneurs (Section 14 BGB, German Civil Code). Differing or supplementary terms of the customer do not become part of the contract unless we expressly agree to their application in writing.

§ 2 Conclusion of Contract

The presentation of goods in our online shop does not constitute a legally binding offer, but a non-binding invitation to place an order. By clicking the order button in the final step of the ordering process, you submit a binding offer to purchase the goods contained in the shopping cart.

Receipt of your order will be confirmed to you by e-mail immediately after submission. This acknowledgement of receipt does not yet constitute acceptance of your offer. A purchase contract is only concluded once we accept your order by means of a separate order or shipping confirmation, or once we ship the goods.

Orders are only possible via a customer account. Ordering as a guest is not provided for; prior registration is required in order to place an order.

§ 3 Prices & Shipping Costs

All prices stated in the shop are final prices in euros and include the statutory value added tax of currently 19 %. Prices are shown exclusively in euros (EUR).

In addition to the prices stated, we charge a flat shipping fee of 5,90 € per order (incl. statutory value added tax), regardless of weight and order value. There is no free-shipping threshold. There is no minimum order value. The applicable shipping costs are shown to you separately before you complete the order.

§ 4 Payment

The following payment methods are available to you:

• Prepayment / bank transfer: You transfer the invoice amount to our account in advance. You will receive the bank details in the order confirmation. With payment by prepayment, delivery takes place only after receipt of the full payment.
• PayPal: You pay the invoice amount via the payment service provider PayPal. For this purpose you will be redirected to the PayPal pages to make the payment.

The purchase price is due for payment upon conclusion of the contract, unless expressly agreed otherwise. With payment by prepayment, the amount must be transferred within 7 working days after receipt of the order confirmation.

§ 5 Delivery

Delivery is made to Germany and the EU. The delivery countries selectable in the ordering process are decisive. The expected delivery time is 2 to 4 working days; with payment by prepayment it begins on the day after receipt of payment, otherwise on the day after conclusion of the contract.

Shipping is carried out by Deutsche Post, a transport company commissioned by us. Partial deliveries are permissible insofar as this is reasonable for you; you incur no additional shipping costs as a result.

§ 6 Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

§ 7 Right of Withdrawal

Consumers have a statutory right of withdrawal. For details on the period, conditions, procedure and consequences of withdrawal as well as the model withdrawal form, please refer to our withdrawal policy.

§ 8 Liability for Defects / Warranty

The statutory provisions on rights in the event of defects apply. The statutory liability rights for defects apply to the contracts concluded between us and you. Any independent guarantees by the manufacturer remain unaffected by this.

§ 9 Liability

For damages arising from injury to life, body or health, as well as for damages based on an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents, we are liable without limitation in accordance with the statutory provisions.

In the event of a slightly negligent breach of material contractual obligations (cardinal obligations, the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the customer may regularly rely), our liability is limited to the foreseeable damage typical of the contract.

Otherwise, liability for damages caused by slight negligence is excluded. Liability under the Produkthaftungsgesetz (German Product Liability Act) remains unaffected.

§ 10 Dispute Resolution

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board (Section 36 VSBG, German Act on Alternative Dispute Resolution in Consumer Matters).

Note: The former platform of the European Commission for online dispute resolution (ODR platform) was discontinued as of 20 July 2025 and is no longer available; a corresponding link is therefore omitted.

§ 11 Final Provisions

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). Towards consumers, this choice of law applies only insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

Should individual provisions of these Terms be or become wholly or partly invalid, this shall not affect the validity of the remaining provisions.